Legal notice

By accessing and using this seafood retail website, you agree to abide by all the following terms and disclaimers.

We strive to ensure that all texts, product images, specification data, ingredient descriptions and introduction information of seafood products displayed on this website are accurate, up-to-date and reliable. Our operational team regularly inspects, revises and updates all website content to deliver a trustworthy browsing and shopping experience for global customers.

We make every effort to verify the authenticity, completeness and accuracy of all seafood-related information on the site, including product origin, net weight, storage requirements, shelf life and edible specifications. Minor typographical errors, untimely data synchronization or delayed page updates may occasionally occur. If you find any inconsistent, misleading or incorrect content, please contact our customer service team promptly. We will conduct immediate verification and rectification.

All information published on this website is for general reference only, assisting customers in seafood selection, comparison and purchasing decisions. Before placing an order, customers are recommended to double-check key details such as frozen storage standards, edible methods, product specifications and import restrictions via customer consultation if necessary. We shall not be liable for any losses caused by purchase decisions made solely based on unconfirmed website information.

To help customers obtain auxiliary information such as seafood cooking tutorials, fresh-keeping guides and ingredient matching recipes, our website may embed hyperlinks to third-party platforms. We only link to publicly recognized credible third-party websites, but we have no control over their content, service quality, privacy policies and operational rules. We assume no liability for disputes, losses or risks arising from users’ access to third-party platforms through our links.

We conduct daily technical maintenance to ensure stable website operation, supporting 24/7 browsing, product viewing and order submission functions. Temporary website downtime, page loading failures or functional interruptions may occur due to server maintenance, system upgrades, network failures or unexpected technical faults. We are not responsible for any shopping inconvenience or potential loss caused by temporary service suspension.

We strictly comply with all applicable local, national and cross-border laws, food safety regulations, seafood import and export policies, consumer protection rules and e-commerce management provisions. No clause in this legal notice shall be interpreted to restrict or deprive any statutory consumer rights that cannot be excluded by relevant laws and regulations.

We fully commit to presenting the true appearance, net weight, origin, quality grade and product features of all seafood goods, including frozen seafood, fresh shellfish, aquatic products and barbecue seafood packages. Nevertheless, subtle differences may exist between online images and actual products due to shooting light, screen color deviation, natural growth differences of aquatic products, manual weighing errors and batch processing nuances. Please confirm any product concerns with our support team before payment. We only undertake after-sales obligations within the scope stipulated by official consumer protection laws.

All original content on this website, including seafood product photos, parameter texts, product copywriting, brand logos, packaging designs and scene display renderings, are either fully owned by us or legally authorized for commercial use. All intellectual property rights are protected by global copyright, trademark and related intellectual property laws. Unauthorized copying, downloading, reproduction, modification and commercial secondary use of any website content without our written permission are strictly prohibited. We reserve the right to pursue legal compensation for all infringement behaviors.

All our seafood products are processed, frozen and packaged in strict accordance with international food safety standards. Product deterioration, spoilage, taste deviation or safety hazards caused by improper personal storage, failure to follow low-temperature freezing requirements, overdue consumption, improper thawing or non-compliant cooking methods shall not be our liability. We strongly recommend following the attached storage, thawing and consumption guidelines for each seafood product.

The estimated delivery time and in-stock quantity displayed on the website are for reference only. Objective uncontrollable factors may lead to stock shortages, cold-chain logistics delays, package extrusion, temperature fluctuation during transit and customs clearance delays for cross-border seafood orders. We will actively assist customers in solving related problems, but we shall not be responsible for indirect losses such as canceled catering plans, barbecue arrangement delays or personal schedule changes caused by the above uncontrollable circumstances.